ZA-PET Terms and Conditions
ZA-PET are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us.
Our Contact details:
2 Maitland Street, Greerton, Tauranga 3112, New Zealand
Phone: 07 541 0028
Fax: 07 541 0028
Making A Purchase↑
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. All prices are in New Zealand (NZ) dollars only. Payment can be arranged through your Paypal account (easy set up if you don’t yet have an account with Paypal), you can use your credit card (secure Paypal site) or if BNZ (Bank Of New Zealand ) is in your country, you can opt to direct deposit into our account. Please Email us for details on this option. We also have a Westpac branch in Australia for this option.
We accept credit card payment through Paypal. If you are shopping from North America or anywhere else, place your order through Paypal. All major credit cards accepted. This is a secure site.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we receive your payment and confirm same by email. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling↑
Handled in approx 2 business days, delivery in approx. 21 days.
5 years warranty on all parts and workmanship, we do not accept responsibility for worn or mal-treated/damaged handhold wires or damaged cases. We will repair these at cost. It is the customers’ responsibility to deliver goods to our door. We give all units a full bench test at no extra cost before returning.
If you need to reach us, please email us, alternatively, you can call on 07 541 0028 (International +64 7 541 0028 ) or write to us at 2 Maitland Street, Greerton, Tauranga 3112, New Zealand.
ZA-PET do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Please contact us if you wish to return an item. Right of return policy is 21 days. If the item has been used, but still in the same condition in which it was delivered, we will accept its return but you must pay the postage and replacement cost of handhold bandage and battery.